Academy · Terms

Course agreement and student terms

These are the terms that apply to every Academy course. Where a section still says it is being finalised, it is genuinely not decided yet — ask before you pay, and never assume a condition that is not written here.

Who runs the Academy

Mikey OneDeep Academy · Mikey Holding B.V. · Rijswijkseweg 119A, 2516 HA Den Haag KvK 71428607 · onedeepink@gmail.com · +31 6 18 31 08 98 Instructor: Mikey OneDeep

The course agreement

Registering for a course is an application, not an automatic enrolment. A place is confirmed only when the full course fee has been received and Mikey has accepted your application in writing — an email counts. You must be 18 or older to enrol. The course you register for is the course description published on this site on the day you register, together with these terms.

Payment conditions

The full course fee is paid at registration through Stripe Checkout. Your place is held for one hour while the checkout is open; if it expires the place is released. No instalment plan is offered through this website. VAT is calculated by Stripe on the published price. The website does not apply a 0% rate or a VAT exemption.

Cancellation and refunds

These terms are still being finalised with Mikey's adviser and must be published before the first paid registration. Until they are, ask Mikey in writing for the exact cancellation and refund conditions before you pay, and keep his written answer — it applies to your registration.

Privacy and your data

The Academy stores what is needed to run the course: your name, contact details, application answers, payment reference, attendance, assessment and certificate records. Nothing more. Payments are processed by Stripe; card details never reach this website. Your records are visible only to Mikey and, for their own registration, to you in the student portal. Ask Mikey to see, correct or delete your data.

Complaints

Send your complaint through the form on this page or by email to onedeepink@gmail.com. You receive an acknowledgement, and a written substantive response within 14 days. Include your registration reference if you have one, and say what outcome you are asking for.

Independent appeal

If a complaint is not resolved to your satisfaction, it can be escalated to an independent appeal body. No appeal body has been appointed yet — that is an administrative step still to be completed, and this page will name the body and its route as soon as it is confirmed.

Registration, accreditation and VAT

Mikey OneDeep Academy is not registered with the CRKBO and holds no accreditation or government recognition. Nothing on this website claims otherwise. Any future registration is published here only once it is verified. All course prices are shown excluding VAT. VAT is calculated at checkout by Stripe based on the customer's country and the applicable rules. No VAT exemption is assumed until eligibility has been verified.

Submit a complaint

Your message goes straight to Mikey and is recorded with a reference. It is not posted anywhere publicly.

Mikey Holding B.V. · KvK 71428607 · Rijswijkseweg 119A, 2516 HA Den Haag · onedeepink@gmail.com

Mikey OneDeep Academy · One Deep Ink, Rijswijkseweg 119A, Den Haag

Mikey OneDeep Academy is not CRKBO-registered and holds no government accreditation. No registration, accreditation or VAT exemption is claimed. All course prices exclude VAT; VAT is calculated at checkout.